continous harassment

You are quick to respond and say the matter has been resolved when nothing is resolved. You cannot explain yourselves, your agents are rude and clueless. They will hang up on you if they can't answer your questions. The same way you dealt with my game account, I suggest you handle my makro account the same way considering they were both paid at the same time and you had both accounts at the same time. Or explain how an account accumulates R900 in 4 days. Or explain how you charge more than set out by the debt collectors council. Fact is you are robbing people blindly and continue to do so because of your scare tactcics and harassment. Now go back to your records and do the right thing. Shame the devil and be honest for once it will not kill you. And train your staff or at least explain to them how the system of ripping people off works, that way they stop looking like idiots and dropping the phone and ignoring calls thereafter. I settled my makro account as per the statement they sent. Now go and claim the R1600 from makro because between the two of you someone made a mistake and I refuse to pay for your incompetence. Please and thank you