1 reviews | Active since Jul 2016

13 Jul 2016, 08:48

Contacting wrong person

<p>MBD Attorneys has been texting me and sending me messages complaining that I have a "critically outstanding Truworths account." I have never had a clothing acount so NUMEROUS times I have called and emailed and they confirm they have the wrong person. They refuse to take my number off their system and continue to harrass me with their messages! Disgusting and idiotic lack of understanding on how to handle their admin!<br />Reference ********** ********** 18</p>

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Replies (2)
MBD
MBD's reply13 Jul 2016, 10:07
Official

Dear Sir/Madam

With reference to your query logged on the 13 July 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply13 Jul 2016, 10:09
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

Best regards,