MM
Maggie M

1 reviews | Active since Dec 2016

02 Sept 2017, 09:01

Contact number just rings and get sms everyday but when calling to make arrangements no response

I have had the worst experience with MBD in trying to.settle my FinChoice account. The phone just rings and when you contact the callcentre they tell me I need to keep trying the ********** 076 number. This is pathetic to have to beg to pay an account.

0
Replies (2)
MBD
MBD's reply04 Sept 2017, 08:24
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply04 Sept 2017, 10:04
Official

Dear Sir/Madam

With reference to your query logged on the 02 September 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.