1 reviews | Active since May 2017

04 May 2017, 11:45

Contact me ASAP

<p>I can't get hold of you people so the ball is in your court now. I have sent e-mails to the paralegal who is supposedly in charge of my account. Just so we are clear, I settled the account at least that way I will not pay over R1000 and still have settlement fee where it was before payment. All I want from you is a confirmation letter so that I can close the account and move on. I am done with your bad service and unexplainable charges. </p>

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Replies (2)
MBD
MBD's reply04 May 2017, 12:23
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply05 May 2017, 15:14
Official

Dear Sir/Madam

With reference to your query logged on the 04 May 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC