1 reviews | Active since Jul 2016

28 Apr 2017, 09:26

Constantly harassed for someone else's debt

<p>I am harrassed constantly for someone else's debt. Everytime I phone and explain that this person not only stole from me but gave my number for their debt and that I am NOT the person (Kristy Etherington), I am told. No its fine-we will take your number off the system. I have even spoken with Clinton (allegedly the Manager)a few times. He also confirms that yes they will take off the number. Refrence numbers: # ********** ********** 73 and # ********** ********** 26161. I have NOT spoken to said individual in over 10 years after she stole from me. Now I must still be harassed for HER DEBT! I AM NOT THE CONTACT PERSON FOR SOMEONE ELSE'S DEBT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I insist that you take me off as I am going to report you for harassment. This is flippen ridiculous. But I can clearly see that I am not the only person being treated like this looking at all the other complaints. I understand MEDIOCRE service and incompetance is what MBD is all about but seriously. Maybe try tracing the person who owes the debt. </p>

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Replies (3)
MBD
MBD's reply28 Apr 2017, 10:17
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply02 May 2017, 10:02
Official

Dear Sir/Madam

With reference to your query logged on the 28 April 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

's update02 May 2017, 10:44
Reviewer Update

No one has contacted me, except for the call centre continuing to harass me for this debt THAT IS NOT MINE! So no, no one has contacted me to sort this out.