ME
Miss E

1 reviews | Active since May 2011

25 Sept 2023, 12:22

Constantly harassed by MBD!

I have been harassed by this MBD company for about a year now and all my pleas for them to stop calling me have been fruitless. I am not the person they are looking for and I will not give them my ID number to opt out of something I didn’t opt in to begin with! It is utter nonsense to give away my ID to people I do not have any dealings with! How is this company still operating with countless complaints against them? Why has the information regulator not put an end to this insistent harassment! It is endlessly frustrating! And the consultants are also very rude!

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Replies (2)
MBD
MBD's reply26 Sept 2023, 08:20
Official
Dear Ms Afori-adomako

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply02 Oct 2023, 10:14
Official
Dear Ms Afori-adomako

With reference to your query logged on the 25 September 2023.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regards          COMPLAINTS OFFICER
MBD

Best regards,