Constant Harrasment
<p>I contacted MBD regarding emails that I was receiving with 2 accounts. I was under the impression that this was my Nedbank Credit card. When I contacted them they could not tell me what the 2 accounts where for. I explained to them that I will start making payment on the one account. When I contacted them again to follow up on the two accounts that they have on my name, and told them that I made a payment. They said it was for a JET account. I explained to them that this could not be possible because another debt collecting company (ramothello & tsotetsi attorneys) has the JET account to which I've been making payment. I contacted JET and they confirmed that ramothello & tsotetsi attorneys is indeed the company who has my debt and that they have received the payments that I have made. I then contacted MBD and told them this. Since then they have still not corrected these two accounts and keep emailing me daily, sending msgs and calling. Everytime they call I try to explain to them. As I have contacted Nedbank and queried this debt, they informed me that this debt has been prescribed last year November. Everytime I get a phone call from MBD they interupt me when I try to explain, or are just plain rude. Yesterday, once again, they phoned me. While I was explaining to her she kept on interupting me and was talking in a rude and offensive manner. When I told her to stop talking and give me chance to explain then she can have a chance to say her say, she dropped the phone. I have also requested that they sort this issue out, which obviously hasn't been done. If I receive another phone call from them, I will take down names and report this to the NCR.</p>
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
With reference to your query logged on the 14 December 2016.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
With reference to your query logged on the 14 December 2016.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
