DF
Donavon F

1 reviews | Active since Jul 2016

30 Mar 2017, 09:53

Constant harassment!!!!!

<p>After even sending MBDCS proof of payment for an old Telkom account, which I cancelled and Telkom made the mistake of not cancelling the data, MBDCS continue to harrass myself and my wife for outstanding payment. Publicly I am asking MBDCS to take this matter to court. I am serious, if they don't sort their mess out within 5 working days my lawyer will procced. Enough is enough!!!</p>

0
Replies (5)
DF
Donavon F's update30 Mar 2017, 13:16
Reviewer Update

I am going to the Legal Board with this.

MBD
MBD's reply30 Mar 2017, 15:53
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

DF
Donavon F's update30 Mar 2017, 20:05
Reviewer Update

Like last time? Nothing happened! Busy discussing this wis Legal Board.

MBD
MBD's reply25 Apr 2017, 09:31
Official

Dear Sir/Madam

With reference to your query logged on the 30 March 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

DF
Donavon F's update25 Apr 2017, 09:33
Reviewer Update

What a load of nonsense! Your company is still harrasing me and refuses to give me the email address of your complaints dept so that I can get the ball rolling as to lodging an official complaint against you via the Ombudsman.