DF
Donavon F

1 reviews | Active since Jul 2016

03 Jan 2017, 09:36

Constant harassment

<p>After painstakingly sorting out the fiasco with Telkom, it was their errot and they even emailed me the proof of this. I sent the details through to MBD Credit Solutions last year. Only to receive a sms on the 3rd January 2017 to say I havent paid. I phoned and got a rude and arrogant Mandisa who would not listen to me and insisted I was being rude. All she said was there is an outstanding amount? FOR WHAT!!!! I never made the mistake if they want to claim money from anybody it should be Telkom. I want this matter to go to court so I can produce the MANY email and documents stating my innocence yet these incompetant buffoons at MBDCS just plod along?</p>

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Replies (2)
MBD
MBD's reply03 Jan 2017, 10:26
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply10 Jan 2017, 08:41
Official

Dear Sir/Madam

With reference to your query logged on the 03 January 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.