BS
Bianca S

1 reviews | Active since May 2022

09 May 2022, 10:19

COMPLETE INCOMPITNCE AND HARRASMENT

MBD - I have been receiving non stop calls from MBD on an almost daily basis, yet every time I answer they either hang up, or sit and have a conversation with whomever is in the office with them, ignoring my constant Hellos and increasing volume to get the attention of the harasser calling me! I have already sent through information pertaining to the FULLY PAID UP municipal account they are contacting me about, an account which was paid up MONTHS AGO and now I am receiving daily calls????? For What reason! Any attempt at calling back is met with another hang up or dead line! I am getting sick of this and will be considering taking further steps of suing for harassment if this does not come to an end! MDB you SERIOUSLY need to sort out your system and completely *********** and RUDE employees! The numbers harassing me are *** and *** amongst others, If these are not numbers associated with your business you need to find these people and stop them because they are acting under your companies name!

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Replies (2)
MBD
MBD's reply09 May 2022, 11:22
Official
Dear Ms Schutte

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
BS
Bianca S's update09 May 2022, 13:06
Reviewer Update
I have just received ANOTHER call from a number linked to this company, AGAIN resulting in a hang up as soon as I answered. I have called back and AMAZINGLY managed to reach someone. They continue to harass me for an account which has been settled months ago and for which they had never contacted me once. Claiming the account was handed over in August 2021, why have I not received any communications from them regarding this account until now where they call me up to 6 times a day!!!!