NH
Nicola H

1 reviews | Active since Nov 2014

31 Oct 2024, 10:16

COMPLETE HARRASSMENT OVER A RESOLVED ISSUE

Absolute Harassment. A *****ulent Vodacom account taken out under my name that was eventually handed over to MBD - Which has not been declared as ***** and resolved - 6 months ago - AND MBD ARE STILL CALLING ME EVERY SINGLE DAY, SOMETIMES TWICE A DAY WITHOUT FAIL AND EVEN ON SATURDAYS WITH WANTING TO KNOW WHERE PAYMENT IS. Absolutely pathetic company. You are Attorneys!!!! You agents are just gunnie ***s that have zero ability to look into any matter and I am DONE! I will send my review of your useless company FAR and WIDE! As well as Vodacom! Snakes in the grass. I laugh hysterically at the words... "Mama, we will escalate the matter"

No, let me rather escalate the matter.

Helpful regards, Nicky

0
Replies (2)
MBD
MBD's reply31 Oct 2024, 10:49
Official
Dear Nicola

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
NH
Nicola H's update04 Nov 2024, 12:49
Reviewer Update
Good day MBD,

I would like to say thank you for resolving this matter.
I am saddened that I had to complain so openly about your company.
Suffice to say that your prompt response and making sure this problem is now in the past is very much appreciated and INDEED resolved as you have stated.
Thank you.
Grateful regards,
Nicky