TN
Tinyiko N

1 reviews | Active since Oct 2018

31 Oct 2022, 16:08

Complaint rude call center agent

I was called by Angeliq on the 25th October 2022 hence arraments were made regarding settlement of my Woolworth account and an agreement was made I paid as requested till to date I haven't received a paid up letter furthermore their call center agents are hunging up on me when requesting information as to when my matter will be resolved

0
Replies (1)
MBD
MBD's reply01 Nov 2022, 09:36
Official
Dear Mr Ngobeni

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD