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Olga B
1 reviews | Active since Jul 2011
08 Dec 2021, 12:36
Complaint: MBD Inc. +27 (0)11 ***
I receive message after message and call after call with regards to an account in the name of Lebogang on my personal mobile phone. I have explained to MBD Inc. on numerous occasions that I am not Lebogang and I have had my number for +-6 years. They just don't stop. This has been going on for more than a year now and no matter how many times I ask them to remove my number, they keep sending and calling. Apparently one of the accounts is a Vodacom account, surely they can contact Vodacom ask for the number that the account was linked to. This Lebogang has other accounts too.
I AM TIRED OF THIS.
WHAT IS MY NEXT ACTION?
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MBD's replyOfficial
13 Dec 2021, 10:56Dear Ms Van Beuren
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply13 Dec 2021, 10:56
Official
Dear Ms Van Beuren
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD