HM
Hazel M

1 reviews | Active since Aug 2016

11 Dec 2020, 19:05

Complaint

Good Afternoon

I paid up my JET account end of August and requested for the paid up letter, I've been calling the company but they keep on transferring me to different departments or given new number to call of which nobody picks up that number, I don't know what to do now, I really need MBD to send me my pd up letter.

0
Replies (2)
MBD
MBD's reply14 Dec 2020, 09:09
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.  
HM
Hazel M's update15 Dec 2020, 12:52
Reviewer Update
I'd like to thank Hello Peter for reaching out to MBD after trying so many times with fail.

I'd also like to thank MBD for hearing my cry and responded to my request, I eventually received my paid up letter, Thank you so much.