TM
Thelela M
1 reviews | Active since Aug 2024
21 Aug 2024, 22:23
Complaint due to poor service
I settled the account on the 2nd of August with MBD and it was initially with Direct Axis and then I lost my job that is why it was handed over to MBD.
I have been sending emails, calling requesting a paid up letter but I am not getting any assistance till now. I have copied direct axis complaints department but no one is willing to assist
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MBD's replyOfficial
22 Aug 2024, 08:55Dear Thelela Mboniswa
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply22 Aug 2024, 08:55
Official
Dear Thelela Mboniswa
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD