NM
Nomava Mpengesi-Ndarala
1 reviews | Active since Apr 2024
24 Apr 2024, 10:11
Complaint Against Munnik Basson Dagama Incorporated (MBD)
On 05 February 2020 I paid up my clothing account with The Foschini Group (TFG) in full but never received a paid up letter. While applying for a home loan early January of 2024 the bank advised me that I have a TFG account in arrears. Upon following up with TFG I am told that this account was sold to MBD Collections in 2018. I find this to be very odd and very disturbing as I was never made aware of this when I made the payment at a Foschini Store in 2020. I have been emailing MBD for over a week now and they have been ignoring my emails. I need your urgent assistance in this regard.
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Replies (4)
MBD's replyOfficial
24 Apr 2024, 10:28Dear Nomava Mpengesi-Ndarala
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply24 Apr 2024, 10:28
Official
Dear Nomava Mpengesi-Ndarala
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
NM
Nomava Mpengesi-Ndarala's updateReviewer Update
24 Apr 2024, 10:31How many hours is shortly? I emailed you 5 days ago and have not been assisted.
NM
Nomava Mpengesi-Ndarala's update24 Apr 2024, 10:31
Reviewer Update
How many hours is shortly? I emailed you 5 days ago and have not been assisted.
NM
Nomava Mpengesi-Ndarala's updateReviewer Update
24 Apr 2024, 15:13Thank you for your assistance . The matter has been resolved satisfactorily.
NM
Nomava Mpengesi-Ndarala's update24 Apr 2024, 15:13
Reviewer Update
Thank you for your assistance . The matter has been resolved satisfactorily.
NM
Nomava Mpengesi-Ndarala's updateReviewer Update
26 Apr 2024, 11:14Hi,
Yes the matter has been resolved amicably. From now, how long will I have to wait for the credit bureaus to update their systems and how will I know when they have been updated?
Yes the matter has been resolved amicably. From now, how long will I have to wait for the credit bureaus to update their systems and how will I know when they have been updated?
NM
Nomava Mpengesi-Ndarala's update26 Apr 2024, 11:14
Reviewer Update
Hi,
Yes the matter has been resolved amicably. From now, how long will I have to wait for the credit bureaus to update their systems and how will I know when they have been updated?
Yes the matter has been resolved amicably. From now, how long will I have to wait for the credit bureaus to update their systems and how will I know when they have been updated?