KL
Khomotso L

1 reviews | Active since Jul 2024

27 Sept 2024, 05:23

Complaint against MBD vodacom account

I would like to write a review on MBD vodacom account I'm complaining that I have settled the account with them and now they are giving me problems with getting the paid up letter always when I call them they tell me that it's early and I don't know what to do anymore, please can anyone assist.

0
Replies (3)
MBD
MBD's reply27 Sept 2024, 09:10
Official
Dear K****tso L

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
KL
Khomotso L's update27 Sept 2024, 09:27
Reviewer Update
Please I will be glad if I get help immediately.
KL
Khomotso L's update28 Sept 2024, 11:55
Reviewer Update
Good morning it is still this day I have not been helped with the paid up letter and I don't know why these people are doing this because when they call you to arrange for payment they expect you to work with them and now for them to help me with paid up letter is a problem please assist me with getting the paid up letter please.