PN
Phawulokwanda N
1 reviews | Active since Nov 2023
30 Nov 2023, 12:05
Complaint
Good day I have an RCS loan that is handed over at MBD attorney. I contacted then and requested a settlement letter. Unfortunately when I was settling in a missed a number and entered an incorrect reference. I have been try to resolve the matter for almost a month now with now success. All of the agents I have been in contact with advice me to send my settlement letter and the will allocate the funds to the correct account but that have not happened. I have Sent the letter to the following agents Lerato,Sam,Linda,Kelebogile,Eleanor.
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Replies (2)
MBD's replyOfficial
30 Nov 2023, 16:23Dear Phawulokwanda Noqazo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply30 Nov 2023, 16:23
Official
Dear Phawulokwanda Noqazo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
12 Jan 2024, 16:23Dear Phawulokwanda Noqazo,
With reference to your query logged on 30 November 2023 at 4:23pmIn respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 30 November 2023 at 4:23pmIn respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
MBD's reply12 Jan 2024, 16:23
Official
Dear Phawulokwanda Noqazo,
With reference to your query logged on 30 November 2023 at 4:23pmIn respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 30 November 2023 at 4:23pmIn respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD