fT
fikile T

1 reviews | Active since Aug 2017

11 Aug 2017, 10:49

Complaint about MBD

<p>Kindly note that I made a payment into MBD’S account to settle my Woolworths credit card amounting R15,256.44 on the 28th April 2017.</p> <p>I used an incorrect reference number, which was for the Woolworths in store card. I have been sending numerous emails to MBD REQUESTING that they transfer the funds from the instore account to the visa in order to settle the account.The query is not resolved and everytime i call, the are unable to assist me.</p> <p> </p>

0
Replies (2)
MBD
MBD's reply11 Aug 2017, 11:21
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD
MBD's reply05 Sept 2017, 14:06
Official

Dear Sir/Madam

With reference to your query logged on the 11 August 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.