PL
Pierre L
1 reviews | Active since Jul 2020
30 Aug 2021, 16:46
Complaint about harassment
Over an extended period we have been harassed with telephone calls purportedly from this company about an account which the alleged complainant MTN denies any knowledge. After several calls to them and e-mails we approached to you and eventually had a reply from MBD in which they apologised and promised to investigate. The phone calls still continue from early morning several times a day and most of the time no talking at all when we respond. If this company is sincere about resolving the matter they should at least call off their hounddogs and stop the harassment.
Helpful (0)
Replies (1)0
Replies (1)MBD's replyOfficial
31 Aug 2021, 09:49Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply31 Aug 2021, 09:49
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
