1 reviews | Active since Nov 2016
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I have been trying to pay my account with you from the beginning of the month, however I am not winning. I have been calling them , on cellphone, landline link sent to me and whats app, no luck.
MBD - on behalf of Capfin, please note this is my final stage, once I see your name on my credit score or clear score , I wont be happy. I have called many times yesterday and today with no answer, I still get no response.
1. I called spoken to Palesa who gave me the account number for STD *** but with my app its saying invalid length on the account. I have called back and the same person advise that she will arrange a call back for me till today.
2. I have called spoken to Yoleka who said she will sms me the Absa or a different bank and till now SMS nothing. I told her I am in the bank , I waited 2 hours Max no luck.
3. I called back and I have spoken to another 3 rd advisor who I advise that I need the details till now, until my airtime got dropped.
MBD - please note I have all the records and I want to be pay you but no luck. Stop harassing me pls and sort your system or employees. If this persist I am taking the matter to Onsbumend .
Unhappy client. reply to the sms
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
