1 reviews | Active since Sept 2016

20 Sept 2016, 22:35

Clothing acc

<p>Its over 4 months now, I received a call, and the consultant ask to speak to A Mkasi, explained nicely to the person that I am K Mhike, which he ended up being arrogant and say I am trying to run away from my credits. I ended up going to exact store to get my numbers removed from their system as I do not owe them, they promise to do so but I kept getting calls endlessly. Which today 20/09/16 I asked to speak to a manager whose name was peter(team supervision) I explain my concern but he refused to listen to reasons. I don't know what more this people want from me at this point</p>

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Replies (2)
MBD
MBD's reply21 Sept 2016, 08:53
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply22 Sept 2016, 14:44
Official

Dear Sir/Madam

With reference to your query logged on the 20 September 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.