KN
Kanyisa N
1 reviews | Active since May 2021
07 Oct 2021, 11:30
Closing an account
I really do not understand what Mickey Mouse game MBD and it's consultants are playing at. Jane Khumalo and Zukiswa Mhlobo were so quick to tell me that I owe and gave me the break down plus attachments BUT now that the account is settled they have decided to ignore all the emails I have sent to them. They delaying my receiving my paid up letter due to then not closing the account yet the amount they said I should pay reflects. Now they've got their peers not knowing what to say when I ask such questions and all I get is we going to escalate to Jane and Zukiswa.
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Replies (2)
MBD's replyOfficial
07 Oct 2021, 14:16Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply07 Oct 2021, 14:16
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
KN
Kanyisa N's updateReviewer Update
07 Oct 2021, 14:19Same old automated response has started to bore me.. instead your department gives me an incorrect letter about discounts when I've settled the account. Can you just closed and issue my paid up letter so I can be done with your incompetence.
KN
Kanyisa N's update07 Oct 2021, 14:19
Reviewer Update
Same old automated response has started to bore me.. instead your department gives me an incorrect letter about discounts when I've settled the account. Can you just closed and issue my paid up letter so I can be done with your incompetence.