DM
Dumisane M

1 reviews | Active since Mar 2016

25 Apr 2017, 11:22

Closed account

<p>I have settled the account that I had with JD Group but MBD agents are busy calling me requesting payment and now is irritating me. How can one collect zero balance because JD Group sent me the settlement letter on the 21st April 2017.</p> <p>I have told MBD agencies to stop calling me but it seems I have invited more calls. They are welcome to request the copy of paid up letter from JD Group.</p>

0
Replies (3)
MBD
MBD's reply25 Apr 2017, 13:45
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply02 May 2017, 09:27
Official

Dear Sir/Madam

With reference to your query logged on the 25 April 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

DM
Dumisane M's update02 May 2017, 11:29
Reviewer Update

Thanks for sorting out my issue.