1 reviews | Active since Feb 2017

15 Feb 2017, 19:19

Closed Account

<p>I have an account listed with credit bureau. Russell's furniture closed this account and I was referred to MBD attorneys . I then called ,I was told that the account is is also closed with MBD in 3 separate phone calls and I then requested a letter each time, I was told they will log it with another Dept. And that dot will email me the letter. The number that was given to me to reach this Dept there is no answer ********** 737 ,Till today I have not received it. And it has been months. Can someone tell me where to get assistance. As this account has been a thorn in my credit profile.</p>

0
Replies (3)
MBD
MBD's reply16 Feb 2017, 08:24
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

's update16 Feb 2017, 09:31
Reviewer Update

thank you, I will await your prompt response

MBD
MBD's reply20 Feb 2017, 13:41
Official

Dear Sir/Madam

With reference to your query logged on the 15 February 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd