LT
Lerato T

1 reviews | Active since Dec 2024

25 Jan 2025, 07:53

Cellc account

Here i am writing again about the same issue that Mbd promised to resolve. I settled my Cellc account along time ago but it still shows as unpaid on my credit score resulting in bad credit score. Its very unfair that i have to beg and beg you to clear my debt when i paid up every cent owed. On the first review, you rep**** and said you are dealing with but nothing has changed. Your consultants are very nice and polite when they ask for a payment but after payment, they suddenly dont care and they are very rude. Please help

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Replies (1)
MBD
MBD's reply25 Jan 2025, 10:16
Official
Dear Lerato Thalane,

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer MBD