1 reviews | Active since Feb 2015
Cell C account
I had a Cell C contract 7 years ago. When my contract ended, I did not upgrade. 4 months later I found that they were still debiting my account. I phoned Cell C who told me I must send a letter to confirm that I am not upgrading as my contract does not end automatically. I did that and faxed them the letter. A few months later they were still deducting so I stopped the debit order. I phoned Cell c again and they told me the will fix it. <br> Now, 7 years later MBD call and sms me about the remainder of that contracts money. How can I pay for a upgrade that I never asked for or got the airtime or phone? I call MBD and explained it to them. They then wanted me to send them a copy of that letter. Where must I found the letter after 7 years and 2 moves? I will NOT pay that money.
Dear melmani
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Best regards,
Dear melmani
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Best regards,
