CL
Carey-Ann Lawrence

1 reviews | Active since Dec 2018

14 Oct 2021, 14:26

Capfin account

I am ****en sick and tired of your pathetic service!! I have been requesting for a paid up letter for the past 3 weeks. Your stupid consultants don't even know who the manger is how do you work for a place and not know who the manger is unless you are a ****!! I have paid every cent owed to you guys!! and all I want is a paid up letter. I have been told this has been escalated to the manger till today nothing! I WANT MY PAID UP LETTER AND I WANT NOTHING TO DO WITH YOU GUYS!!!You have had enough of my money and now its difficult to send me a paid up letter. Send my paid up letter before close of business today or I will take further steps.

0
Replies (2)
MBD
MBD's reply14 Oct 2021, 15:00
Official
Dear Mr C Lawrence

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply14 Oct 2021, 15:03
Official
Dear Sir/Madam

With reference to your query logged on the 14 October 2021.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regardsCOMPLAINTS OFFICER
MBD