DT
Debbie T
1 reviews | Active since Mar 2012
14 Jan 2022, 10:17
CAN'T COMPLAIN ABOUT BAD SERVICE IF YOU RECEIVE NO SERVICE!!!!
Requested a settlement in December on my account via telephone, sms, whatsapp and email and NEVER received a response. Paid a lump sum which I thought would be sufficient. Got a call this morning to ask payment for the outstanding funds. Not happening. Why should the public be charged extra interest if they are not doing their jobs? NEVER received any feedback on my request for a statement or a settlement balance.
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MBD's replyOfficial
14 Jan 2022, 10:32Dear Ms Taljaard
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply14 Jan 2022, 10:32
Official
Dear Ms Taljaard
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD