SB
Stephen B
1 reviews | Active since Apr 2009
08 Mar 2023, 14:58
Calling wrong person for overdue Game account
I am tired of receiving calls from MBD for an outstanding Game account that is not even my account. I have on multiple occasions advised them that the account belongs to my ex-wife and I have given them her contact details. But they continue to call me. I was even emailed a link where I could dispute the number being called which I completed and gave them her number and they still call me.
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MBD's replyOfficial
08 Mar 2023, 15:13Dear Mr Baragwanath
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply08 Mar 2023, 15:13
Official
Dear Mr Baragwanath
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD