RM
Roxanne M
1 reviews | Active since Jan 2011
24 Jan 2024, 13:34
Calling the wrong person
I receive calls on numerous occasions (sometimes 2-3 times a day) asking to speak to someone else on my phone. I have told the call center agent to please remove me from the database, as I'm not the person that they are looking for, yet they still call me. I have gone as far as to block each no. that calls through in the hope that it will stop, but they keep calling off different numbers. This has been going on for over 6 months now... Please remove me from your database and stop harassing me!!
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Replies (2)0
Replies (2)
MBD's replyOfficial
24 Jan 2024, 15:00Dear Roxanne
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply24 Jan 2024, 15:00
Official
Dear Roxanne
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
26 Jan 2024, 08:33Dear Roxanne
With reference to your query logged on the 24 January 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 24 January 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,
MBD's reply26 Jan 2024, 08:33
Official
Dear Roxanne
With reference to your query logged on the 24 January 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 24 January 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,