1 reviews | Active since Jul 2017

05 Jul 2018, 11:19

Call centre that doesnt stop calling

Seriously...I have never had so many problems with any place in my life before. Your consultants call me non stop in regards to account that is not mine. Now I don't know what the issue is but is seriously annoying. I have sent emails non stop in regards to this matter and just doesn't want to end. I'm running out of options now

0
Replies (2)
MBD
MBD's reply06 Jul 2018, 09:14
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

MBD
MBD's reply25 Jul 2018, 10:24
Official

Dear Sir/Madam

With reference to your query logged on the 05 July 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,