Bunch of ****s

They bought my debt from STD Bank and are refusing to give me settlement offer. The agents keep telling me they have sent a request to the bank but it’s a lie because the bank sold to them. They keep on harassing me even if I pay. The agents says they are allowed to call me everyday just because I don’t have a DO arrangement with them. I once called them with my friend’s phone so now they call my friend for my account.