BULLYING TACTICS/ CONSTANT HARRASMENT RIGHT THROUGH LOCKDOWN AND COVID TIMES

BULLYING TACTICS/ CONSTANT HARRASMENT RIGHT THROUGH LOCKDOWN AND COVID TIMES

Dear Sirs/Madam

I have just paid R2450.16, which is the outstanding balance of my truworths account VIA EFT!!!! PLEASE CLOSE MY ACCOUNT WITH IMMEDIATE AFFECT.

I run a guest house and me and my family have been hit extremely hard during the 2 waves of Covid and the hard lockdown. My husband got retrenched in October 2020. This seems to mean NOTHING to Truworths and MBD Debt collectors. It is almost like Truworths and MBD live in an alternate world to the one we are living in right now. I have even dreamt of taking YOUR CONTINUAL BULLYING to social media. I have seen so many people complaining about the same thing, your continual obsessive bullying tactics. Right through this entire year of COVID, I was constantly bul****, harassed, phoned continuously about paying Truworths. I would ask for discretion and tolerance only to be phoned the next day and the next day, to a point that one actually feels like ending your life. I would pay the account and the very next day, I would get another phone call from MBD and TRUWORTHS.

I owe other companies i.e. Mr money and Woolworths and neither of NONE of them, have bul**** and badgered like Truworths and MBD. Do you employ Rottweilers to phone and bully your clients? Every single month I paid at least R100 during this unpresented times but I would still be hassled continuously. I have been a client of Truworths for over 30 years and I can honestly say I HATE truworths now with a passion and will NEVER EVER, go into a Truworths store in my entire life. My blood pressure rises just to hear the name. MBD are revolting beyond words.

You lost a customer who was with you for over 30 years, SHAME ON YOU!

Coralee Lloyd

P.S. I settled the account on the 16th March 2021 and they still keep harrassing from telephone number *** today at 08.38 and also at 08.32 and also at 07;00