Bull**** service
Worst experience ever!!!
I had more than one account with u guys and I had no issues. Now that I need a paid up letter for my credit card NOBODY can assist?? ***?
I received my paid up letters for all my other accounts without any hassle so i cnt understand what is so different about this one?
This rude woman Indian advisor gives a ****ty attitude over the phone without any help drops the line on more than one occasion.
They keep on having excuses of working from home with no apparent way of complaining? Seriously. U had no issue taking my money but now that I need evidence to clear my name no one can assist.
I keep getting advice to send an email to *** but not even they respond.
This is just damn pathetic!
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Replies (2)0
Replies (2)
MBD's replyOfficial
05 Apr 2023, 09:35Dear Ms De Ross
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply05 Apr 2023, 09:35
Official
Dear Ms De Ross
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
11 Apr 2023, 08:29Dear Ms De Ross
Kindly be advised that we have resent the paid up letter to the same email address provided. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICER
MBD
Kindly be advised that we have resent the paid up letter to the same email address provided. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICER
MBD
MBD's reply11 Apr 2023, 08:29
Official
Dear Ms De Ross
Kindly be advised that we have resent the paid up letter to the same email address provided. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICER
MBD
Kindly be advised that we have resent the paid up letter to the same email address provided. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICER
MBD