SS
Safiyah S
1 reviews | Active since Mar 2024
02 Nov 2024, 06:27
Breach of data
This company is the worst company I speak to an agent every month but nothing is being done to my query every month I have the system issues, *** that's my account number, all I want is my number to be linked to my account how hard is that for you guys to do you seni personal details to the wrong person which is a breach of data, I'm logging a compainbwith the the ombudsman and cause your company keeps taking my money but as a customer you can't help me resolve a query, I can't log in my account,
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Replies (2)
MBD's replyOfficial
04 Nov 2024, 08:42Dear Safiyah S
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply04 Nov 2024, 08:42
Official
Dear Safiyah S
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
SS
Safiyah S's updateReviewer Update
05 Nov 2024, 20:05I'm still waiting on someone to sort out my issue that I have, no one got in touch with me as yet
SS
Safiyah S's update05 Nov 2024, 20:05
Reviewer Update
I'm still waiting on someone to sort out my issue that I have, no one got in touch with me as yet