Breach of Contract

Someone called in January to offer me a discount for my Direct Axis account which I gladly accepted. My problem began when you tracked my bank account as I asked you to debit my account on the last day of the month,but you decided to deduct when ever you deem fit. In March I wrote to Hellopeter regarding this problem and the lady who I spoke to promised to remove the tracking on my account and said that you will debit as I requested.<br> <br> Now in September you went and debited MY account on the 23rd of September and I reversed it and made payment on the 28th. I then called MBD for settlement amount as I wanted to pay and part with you, to my surprise they told me I have forfeited the discount because I reversed the payment. Hello you went to my account on the date that was not agreed on, that money you tried to take in my bank account was meant for something else and not MBD. PLEASE GIVE ME A SETTLEMENT AMOUNT WITH DISCOUNT AS I WAS NOT IN BREACH HERE BUT YOU WERE!!! Your customer service dep is not helping at all, please ask someone with authority to call me.