tZ
thandekile Z

1 reviews | Active since Nov 2010

23 Feb 2015, 11:34

Breach of contract

I gave my banking details for a debit order to run on my Direct Axis account. I specifically mentioned that it must be deducted on the last day of the month as that is when I get paid but GUESS WHAT? my account is tracked 5 days earlier how convenient? My problem is I am expecting money on my account tomorrow to survive for the week and now i'm not going to get it because my account is tracked and please don't tell me to go and reverse at the bank as i don't have resources to do that. This is a breach of contract. PLEASE DO NOT TRACK MY ACCOUNT.

0
Replies (1)
MBD
MBD's reply23 Feb 2015, 13:10
Official
Hello mathanda,

Dear mathanda

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC