MM
Mashela M

1 reviews | Active since Dec 2015

29 Sept 2021, 17:39

Bottom of the barrel horrible disgusting ***********.

The people have the worst customer service ever. Incompetence does not begin to explain the type of service I received from these people. Everyday I receive an sms saying I need to pay R520.00 to settle a vodacom account and to call ***. That number says they cannot take my call because its outside of their working hours of 07H30 to 19H30. By that time. it is 15H00 in the afternoon. I need someone to give me the account details for payment so I can rid of myself of the gross level of incompetence that is MBD. I am simply disgusted by their conduct. Mt ref is

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Replies (1)
MBD
MBD's reply30 Sept 2021, 08:49
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
 
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC