Bogus attorneys

BOGUS MBD

I lost income and submitted proof to Totalsport (TFG) for my account. Some seven months later, I got some money and paid (EFT) my account the usual way. I paid R20K which included settlement of R11K and extra R9K hoping to use it to buy some merchandise. Some ten days later when I went to buy the merchandise, I was informed my account was long handed to MBD and therefore should communicate with them as TFG has no more jurisdiction over the account and can't even see the balance on my account and therefore can't reimburse me, but MBD.

Upon contacting MBD, the agent confirmed my R20K deposit and balance of about R9K but asked me to hold on (the phone) as she found out from the manager as to the following step. I could hear her moving away and some distant chats and after a while she came back only to hang up the phone without a word. The following day I called again and it went unanswered several times. The other day another agent answered and was warned not to pick my call.

I then realised my number was saved and was showing on their system whenever I called. From that day (September 2023), my call was never answered and my R9K is gone. I now have to enlist the services of attorneys.

Unhappy customer