CH
Christi H

1 reviews | Active since Aug 2015

28 Oct 2015, 14:10

BLATANT HARASSMENT CONTINUES

MBD responded to my previous complaint stating that they would investigate and respond, yet today surprisingly enough I receive a new SMS from them now stating that I owe them R26967.80 and that I am to make payment in order to avoid further charges, how many more times must I state that my husband was working overseas at the time this alleged account was opened. He supp**** you with an affidavit and a copy of his ID document as you requested and yet you still continue to harass him. This is blatant harassment and is no longer acceptable, kindly correct your records before I sue you for your pathetic service, do your call centre staff not understand English or do they not know how to read.

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Replies (1)
MBD
MBD's reply28 Oct 2015, 14:28
Official
Hello Christihorne,

Dear Christihorne

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC