1 reviews | Active since Feb 2015
Billing Incompetency !!!
I settled my MBD Inc account on the 5th of January 2015 in full and I have forwarded them my proof of payments, I also called the accounts department to inform them of this.<br> <br> Since then I have been contacted on a daily basis by them enquiring on when will I settle my account...only to always receive the same answer...if you paid your account, please send us the proof of payment...?<br> <br> Not only am I receiving calls but emails, also on a daily basis.....I have made numbers calls addressing them on this problem, I have send numerous emails on this problem, I have also emailed them from there own website on my problem, pleading to get back to me...but still to date nothing...only call centre calls asking for payment...<br> <br> I logged into there customers page to view the status on my account...and I still saw the exact amounts behind my name, that I have settled in January...this resulted to Wesbank disapproving my application for<br> a new vehicle!<br> <br> I am extremely angry about this, and I demand a call from a competent person from MBD resolving this problem for me...I need my payment to be allocated to my account, clearing the amount due and my name<br> from any collection website.
Dear IzakvanNiekerk
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Best regards,
Dear IzakvanNiekerk
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Best regards,
