Bias decision from MBD
They blacklisted me without even following a proper investigation I feel like they were very bias because every consultant I spoke with understood my case they even told me to write an email I did that but they still blacklist me without even showing me any documentation showing that I owe telematrix they were so unprofessional I don't even have a reference number showing that they had a case with me it was all an harassment getting calls every day explaining one thing every day
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MBD's replyOfficial
01 Dec 2023, 13:35Dear Mr Makhwasa
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply01 Dec 2023, 13:35
Official
Dear Mr Makhwasa
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
12 Jan 2024, 16:18Dear Mr Makhwasa
With reference to your query logged on 1 December 2023 at 1:35pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer
MBD
With reference to your query logged on 1 December 2023 at 1:35pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer
MBD
MBD's reply12 Jan 2024, 16:18
Official
Dear Mr Makhwasa
With reference to your query logged on 1 December 2023 at 1:35pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer
MBD
With reference to your query logged on 1 December 2023 at 1:35pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer
MBD