ML
Minette L

1 reviews | Active since Jan 2011

18 Jan 2019, 12:55

Beware of MBD Credit Solutions and Truworths

Myself and my husband has been harassed by MBD Credit Solutions since December. We keep on getting an sms stating we owe money on a Truworths Account which is not even our account. We do not even have a Truworths account. We have phoned MBD numerous times and Truworths to sort this out. IT ALL FALLS ONTO DEAF EARS!!!!!!!!! Both of us received a call yesterday again from MBD and we informed them that we do not have a Truworths account and we do not know the person they are looking for. TODAY I RECEIVED A SMS AGAIN FOR THE SAME ACCOUNT!!!!!!!!! I am sick and tired of this issue. We will be taken legal steps against Truworths and MBD for harassment. I will be reporting MBD for the Dept Council and Truworths at the Consumer Protection Act. We will be reporting MBD to the Hawks as we suspect *****. I WANT THIS SORTED OUT TODAY STILL!!!!!!!!!

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Replies (1)
MBD
MBD's reply21 Jan 2019, 11:57
Official
 
Dear  Minette , Jan 18, 219
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
 
MBD CREDIT SOLUTIONS (pty) Ltd