DB
Dipuo B

1 reviews | Active since Nov 2013

08 Dec 2023, 12:56

BEST SERVICE EVER after struggling with the same problem for over two months

Greetings ,

I would like to express my appreciation for the excellent service provided by Mr. Malepa Aphane. Despite my frustration over the past three months, Mr. Aphane remained calm, professional, and patient while addressing my concerns. He went above and beyond to ensure that my needs were met, even exceeding my expectations. I commend Mr. Aphane for his dedication to his job and his understanding of what it means to be a customer. It is employees like him who make a positive impact on customer satisfaction. 100% for Mr Aphane please continue like that with others as well.

Sincerely, Dipuo Bopape

0
Replies (1)
MBD
MBD's reply08 Dec 2023, 14:22
Official
Dear Dipuo Hermianh Bopape

Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved. 

Kind Regards 
Complaints Officer 
MBD