SS
Sibylle S

1 reviews | Active since Aug 2017

24 Aug 2017, 11:05

Being told to pay R7000 for a TV Licence not in my name

I received an SMS for a TV license that is not in my name ref ********** 34 owing R7000+ - My TV license is up to date and is a completely different number.

I demand to know where you got my phone number and what gives you the right to send me a text message!

0
Replies (3)
MBD
MBD's reply24 Aug 2017, 11:30
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

SS
Sibylle S's update24 Aug 2017, 11:44
Reviewer Update
I have just received TWO more SMS's with the same detail. PLEASE REMOVE MY CELL NUMBER FROM YOUR DATABASE!!!
MBD
MBD's reply29 Aug 2017, 14:16
Official

Dear Sir/Madam

With reference to your query logged on the 24 August 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd