TN
Tebogo N

1 reviews | Active since Jun 2022

11 Mar 2025, 07:27

Being harassed by MBD

MBD collectors are harassing me, it's two years paying my identity debt with them. They cannot provide me with a detailed statement to review the charges added to my debt. I believe I'm being over charged. Recently I have requested the contract in writing that stipulate the term of paying this term till to date I have not received that. I can't keep on paying for the sake of paying not knowing up until when. When they call I tell them I'm still waiting for a contract the consultant only want to know when am I going to make a payment about what I have requested from them they don't care about it.

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Replies (1)
MBD
MBD's reply11 Mar 2025, 09:12
Official
Dear Tebogo N

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD