PM
Pearl M

1 reviews | Active since Oct 2022

19 May 2025, 11:31

********* behaviour

I have suffered from the harassment of the Call Centre agents and the management. I further paid fully my accounts and they still refused to give me a paid-up letter or even have the decency to reply to my emails . I have further lost an opportunity in the financial sector due to their delay .

the level of unprofessionalism and disrespect i received from this firm is mind blowing. the consultants would even laugh when i called. i will also report this conduct to the NCR as i am in possession of the proof of payment and emails sent.

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Replies (1)
MBD
MBD's reply19 May 2025, 15:30
Official
Dear Pearl M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD