PM
Pearl M
1 reviews | Active since Oct 2022
19 May 2025, 11:31
********* behaviour
I have suffered from the harassment of the Call Centre agents and the management. I further paid fully my accounts and they still refused to give me a paid-up letter or even have the decency to reply to my emails . I have further lost an opportunity in the financial sector due to their delay .
the level of unprofessionalism and disrespect i received from this firm is mind blowing. the consultants would even laugh when i called. i will also report this conduct to the NCR as i am in possession of the proof of payment and emails sent.
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Replies (1)MBD's replyOfficial
19 May 2025, 15:30Dear Pearl M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply19 May 2025, 15:30
Official
Dear Pearl M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
