Bad Sevice.

MBD attorneys agents have the worst service. I got a discounted settlement quote valid for 7 days and the account was settled and a proof of payment was sent. I even have a confirmation sms about a payment.Today I get a call from a very rude agen. She was rude and unproffesional. No 1. She didn't want to listen to what I was saying so that she can understand . No 2. She was talking over me and she was extremely rude. No 3 she refused to give me her name instead when I asked to speak to her supervisor she continued talking even when I told her I don't want to talk to her anymore. When she finally gave me her supervisor who also didn't give me the agent's name she said they use codes and the agent's code is morotim. Even now I didn't even have a chance to tell that idiot what was going on. She lacks proffessionalism and actually needs to go for training for listening s****. She told me(rudely) that because on the day of the payment I didnt tell anyone that I am paying I will have to pay the rest of the balance without a discount. This act is *********. MBD needs to be reported we cannot condone such behavior they are always getting away with ****** this is not the first time I have experienced bad service from this company.