YDK
Yolandé De Klerk

1 reviews | Active since Jul 2019

15 Nov 2019, 08:57

Bad service still continues.

I have paid my Woolworth's account in full on 5Nov. In the Woolworths Cellphone service it even shows I have credit. On 5 Nov I also send proof of payment to MBD - it is 10days later and I still have not received the paid up letter. I even requested the paid up letter again via Nationwide recoveries and CC'd MBD into the email on 12 Nov.

0
Replies (1)
MBD
MBD's reply15 Nov 2019, 13:26
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.